Ryanair customer services
Just a quick follow up. I have paid around 87 cents per minute to call Ryanair and guess what. Straight away they tell me on a pre-recorded message that all their operators are busy….how very convenient is that. Meanwhile the 87 cents notches up to another 87 cents before I decide how stupid am I and just hang up. My call probably paid for an Indian call centre operator to have his or her lunch. The pre-recorded message told me to check my bookings online. Well, no I cannot do this for I am blocked out. So am now going to book tickets with another airline, Easyjet. What is the bet that in a few hours I get an email saying that Ryanair have indeed processed my payment after I’ve spent £600 on new tickets with Easyjet? This day is going from bad to worse……
LATEST did finally get onto the booking management page and thank god I did as guess what, they had taken my money. But still no email confirmation. They also told me on their website that there is no charge for retrieving passenger information. Well Ryanair I am so very grateful. Now I have to check in online and print off by boarding passes otherwise we get a 40 euro/pound charge. What’s the bet that there will be a problem with printing off the passes and it takes another call to a pre-recorded message charging me 87 cents per minute?
Seriously worried now that we’ll take off and there will be a pre-recorded message from the non existant pilot, that the air stewards will be part time lap dancers and that we may be re-directed to Afghanistan and then charged for the diversion back home.
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