Ryanair London
I have to fly out with the children next week for a funeral and I’ve gone through the whole booking tickets process with Ryanair to fly out from London to Malaga. I have given them my credit card information and the whole payment process was going through. Until it stopped and said ERROR and that their website was having problems. Terrific timing Ryanair. I have no idea at this point if I have booked tickets or not so I think, I’ll send them an email. Ah, no. Ryanair has no email contact, no email for customer services, you have to pay £1.00 for the call, or was that a minute. This was my first time booking with the airline that says we may have to pay to go to the loo, we may take standing passengers and I am urgently trying to organise flights and now I am stuck. I wish I had just paid the extra £100 that it would have cost to have flown with Easyjet as their website is an absolute breeze to use.
Ryanair, change your servers, change your technical support staff and guess what…I’m changing airline.
Still trying to find out if my credit card payment has been taken….and still receiving this message.
Error – Your session has been locked
We are experiencing some difficulties with the website. Please wait 10 seconds and if you are not redirected back click here. ( this doesn’t work…)
If you have already submitted payment your new reservation or flight change MAY have been confirmed. ( no it hasn’t)
Before starting again please firstly check your email account to see if you have received an email travel itinerary or alternatively you can check to see if your transaction processed by going to Manage Booking section of our website and completing the information required in Option 3. ( The manage booking section, yawn, doesn’t work)
I have not been redirected and their link does not work. The Manage Booking page does not work. I haven’t received an email, and I have just possibly or possibly not spent £511.00. Just wondering if their aeroplanes work? Do I risk buying a ticket with another airline or do I do what would be so very convenient for Ryanair, spend a few pounds at their telephone call centre? The word scam comes to mind.
Comments
One Comment on Ryanair London
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Rob Lightbody on
Sat, 10th Oct 2009 2:43 pm
Same thing happening here… I already hated Ryanair… they try hard to disappoint, don’t they?
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